Which statement best defines conflict resolution?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

The definition that most accurately captures the essence of conflict resolution involves solving a problem without expecting recurrence. This perspective emphasizes the importance of addressing the underlying issues that have led to the conflict and reaching a resolution that successfully mitigates or eliminates the possibility of similar conflicts arising in the future. It recognizes that effective conflict resolution aims not just to temporarily appease parties but to genuinely resolve the concerns at hand.

This approach to conflict resolution incorporates active problem-solving techniques, which are essential for fostering long-term peace and cooperation. By focusing on finding a durable solution, parties involved can engage in a constructive dialogue that leads to a resolution benefiting all, rather than just a surface-level compromise.

In contrast, the other options do not adequately capture the concept of conflict resolution. For example, avoiding conflict does not address the root causes and may lead to unresolved issues re-emerging later. Similarly, maintaining positions suggests a stalemate or lack of willingness to compromise, which is contrary to the goal of resolving conflict. Discussing issues without taking action fails to lead to a productive outcome, as mere discussion does not equate to resolution. Thus, focusing on a solution that prevents recurrence aligns perfectly with the goals of effective conflict resolution.

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