Which of the following is a key component of effective communication in conflict resolution?

Active listening is a key component of effective communication in conflict resolution because it involves fully concentrating on, understanding, and responding to what the other person is saying. This practice establishes rapport and trust, allowing each party to feel heard and valued. By actively listening, individuals can better understand the underlying needs, emotions, and perspectives that contribute to the conflict. This understanding can lead to more productive discussions and help identify solutions that satisfy all parties involved.

In contrast, speaking loudly can be perceived as aggressive or confrontational, which can escalate tensions rather than resolve them. Brief conversations may not allow enough time for all parties to express their views and concerns adequately, leading to misunderstandings or unresolved issues. Interrupting each other is counterproductive; it can create frustration and prevent the flow of conversation, hindering the opportunity to reach a mutual understanding or resolution.