What type of barrier can obstruct clear communication during conflicts?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

Emotional barriers play a significant role in obstructing clear communication during conflicts because they involve feelings that can cloud judgment, affect perceptions, and impede understanding. When individuals are emotionally charged, whether through anger, frustration, fear, or anxiety, their ability to communicate effectively diminishes. This emotional state can lead to misinterpretations of messages, heightened defensiveness, and a breakdown in the willingness to listen and comprehend opposing viewpoints.

For example, if a person is feeling hurt or angry during a conflict, they may react defensively rather than engaging in constructive dialogue. This emotional response can hinder their ability to articulate their thoughts clearly or to comprehend what the other party is trying to convey. As a result, the conversation can quickly devolve into misunderstandings and escalations, making resolution more challenging.

Understanding emotional barriers is crucial for effective conflict resolution because it highlights the importance of managing emotions and fostering a calm, constructive atmosphere. By acknowledging and addressing the emotional aspects of a conflict, individuals can enhance communication, build empathy, and facilitate better outcomes.

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