What is the primary purpose of negotiation in conflict situations?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

The primary purpose of negotiation in conflict situations is to reach a mutual agreement. This process is fundamental in conflict resolution as it encourages the parties involved to communicate openly, understand each other's perspectives, and work collaboratively to find a solution that satisfies the needs and interests of all involved. Negotiation focuses on problem-solving rather than competition, seeking to build an agreement that is acceptable to everyone, which ultimately fosters cooperation and reduces hostilities.

In contrast to this, other options suggest approaches that do not promote constructive resolution. Arguing until one side wins implies a zero-sum perspective, where one party's gain is another's loss, which often leads to further conflict rather than resolution. Assessing blame focuses on finding fault rather than understanding issues and may escalate tensions, while ending communication altogether results in unresolved issues and can lead to ongoing animosity or resentment. Thus, the essence of negotiation is to cultivate dialogue that leads to an agreement, highlighting collaboration as a key element in resolving conflicts effectively.

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