What is the primary goal of using mediation in conflict resolution?

The primary goal of using mediation in conflict resolution is to facilitate a collaborative solution. Mediation is a structured process where a neutral third party, the mediator, helps the conflicting parties communicate more effectively and work towards a mutually acceptable resolution. The mediator does not make decisions for the parties but rather guides them in exploring their interests, understanding each other’s perspectives, and finding common ground. This collaborative approach encourages open dialogue and aims to empower the parties to reach a solution themselves rather than imposing a resolution, thus fostering a sense of ownership and commitment to the agreed outcome.

In contrast, favoring one party over another runs counter to the impartial nature of mediation. Delaying resolution does not align with the purpose of mediation, as the process is aimed at resolving conflicts in a timely manner. Additionally, making the conflict public typically detracts from the confidentiality and trust-building aspects that effective mediation strives to maintain. These factors underscore why facilitating a collaborative solution accurately represents the core objective of mediation.