What is an outcome of effective active listening in conflicts?

The outcome of effective active listening in conflicts is the reduction of misunderstandings. Active listening involves fully concentrating, understanding, responding, and remembering what is being said by the speaker. This process promotes clarity and encourages both parties to share their perspectives openly, thereby minimizing the chances of miscommunication.

When individuals engage in active listening, they are less likely to jump to conclusions or make assumptions. Instead, they seek to understand the other person's viewpoint, which fosters empathy and connection. This mutual understanding can lead to more constructive dialogues, ultimately helping to resolve conflicts more effectively.

The other options, such as increased defensiveness, open arguments, and heightened tension, are typically associated with ineffective communication practices, rather than the positive outcomes derived from active listening. Effective listening is designed to combat these negative outcomes by creating an environment where each party feels heard and respected.