What is a significant outcome of effectively managing conflict according to S-TLC?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

Effectively managing conflict according to the S-TLC model can lead to improved relationship trust. The S-TLC model emphasizes the importance of understanding and managing both the emotional and substantive aspects of transactions in conflict resolution. When individuals engage in effective conflict management, they often communicate more openly and with greater empathy, which builds trust between parties.

By addressing the underlying issues collaboratively rather than defensively, the process not only resolves the immediate conflict but also strengthens the relationship as both sides feel heard and understood. This foundation of trust can lead to healthier interactions in the future, opening the door for more positive communication and cooperation.

In contrast, increased defensiveness, more frequent conflicts, and decreased communication indicate breakdowns in managing conflict effectively, rather than the positive outcomes that arise from successful conflict resolution strategies like those proposed by S-TLC.

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