What is a primary outcome of high uncertainty according to Uncertainty Theory?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

The primary outcome of high uncertainty according to Uncertainty Theory is heightened anxiety and the need to manage it. When individuals or groups encounter situations characterized by uncertainty, it often leads to increased feelings of anxiety. This anxiety stems from the inability to predict outcomes and the potential for unexpected consequences. As a result, individuals feel the urgent need to manage their anxiety, which can take various forms such as gathering more information, seeking reassurance, or implementing strategies to cope with the unpredictability of the situation.

This heightened anxiety is significant because it can affect communication and decision-making processes. It drives individuals to seek clarity and control in uncertain environments, therefore influencing how they interact with others and approach negotiations. Understanding this relationship helps in managing communication strategies in contexts where uncertainty is prevalent, ultimately aiming for a reduction in anxiety to facilitate better outcomes.

The other options do not align with the associations made in Uncertainty Theory: creativity and collaboration may occur in more stable environments, reduced anxiety typically does not accompany high uncertainty, and while decision-making may improve with experience and knowledge, high uncertainty typically complicates the decision-making process rather than enhances it.

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