What can good feedback help accomplish in the context of conflict?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

Good feedback plays a crucial role in managing and resolving conflict by fostering understanding and facilitating constructive change. In this context, providing clarification and adjusting behaviors is essential because effective feedback helps parties involved recognize misunderstandings or miscommunications that may have contributed to the conflict.

When feedback is clear, specific, and actionable, it opens the door for individuals to see different perspectives and encourages them to reconsider their behavior or approach. This, in turn, can lead to a reduction in conflict severity and foster a more collaborative environment where solutions can be discussed and developed. Properly delivered feedback promotes awareness and responsiveness, ultimately allowing for healthier interactions and conflict resolution.

This understanding clearly distinguishes good feedback from reinforcing misunderstandings, imposing personal views, or avoiding concerns, all of which are counterproductive in a conflict situation.

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