How does assertiveness benefit individuals in conflict situations?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

Assertiveness is a crucial communication skill that allows individuals to express their thoughts, feelings, and needs confidently and directly while still respecting others. In conflict situations, this confident expression is particularly beneficial because it empowers individuals to articulate their perspectives clearly, thereby facilitating a more constructive dialogue.

When someone is assertive, they can address issues without resorting to aggression, which could escalate the conflict, or avoidance, which might leave the underlying issues unresolved. By expressing their needs openly, assertive individuals promote understanding and negotiation, leading to more effective conflict resolution. This clarity can help all parties involved to see the situation more objectively and work towards a solution that acknowledges everyone's concerns.

In contrast, choices like aggression, avoidance, or silent compliance can hinder effective communication and conflict resolution. They may lead to misunderstandings or exacerbate tensions, ultimately preventing a satisfactory resolution for all parties involved.

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