How can silence be used effectively in conflict communication?

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Prepare for the ASU COM312 Communication, Conflict, and Negotiation Exam. Study with flashcards and multiple-choice questions. Access hints and explanations to ensure you're exam-ready!

Silence can be a powerful tool in conflict communication, particularly in how it encourages reflection and creates space for thought. Utilizing silence allows each party to process what has been said, giving them the opportunity to consider their responses deeply rather than reacting impulsively. This reflective pause can lead to more thoughtful dialogue, as individuals take time to weigh their options, understand different perspectives, and formulate their next steps.

By allowing for this pause, silence can also help to calm potentially heated exchanges, providing a moment where emotions can settle, and clarity can be gained. This space fosters a better understanding of the conflict at hand and encourages a more constructive approach to resolution. Effective use of silence can lead to a more nuanced and effective communication strategy, ultimately aiding in resolving conflicts productively.

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